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Example – Gold Coast City Council

The Gold Coast City Council (GCCC) has over 60,000 dogs registered in their jurisdiction which means that developing a strong consultative relationship base has been vital in activating the implementation of their animal management strategy.

Internally, the Animal Management Team has built relationships with the Parks and Gardens Department, the Healthy and Active Project Team and the Seniors Department of the Council. Externally GCCC has built relations with educational institutions and the area’s increasing ageing population. The Council also channels all communications through its Corporate Communications section to ensure uniformity of message and image.

The team has also developed across border relations with the Animal Management Committee that is responsible for animal management in Northern New South Wales.

“We’re all in the same business and it means that we’re across similar information and therefore educating our communities using the same material. And while we operate using different state laws, by having a solid understanding of each, we can help each other out in regards to stray animal and prohibited breed management. It works out well for all of us.”

Alf Mikelat, Gold Coast City Council

The GCCC has also created a stakeholder committee that has around 20 people from various arenas, including veterinarians, the Canine Council, the RSPCA, dog and cat breeders, regulation officials and welfare agencies. The group has come together at different times in its six year history to discuss potentially contentious issues such as new state animal management legislation, cat and dog bills, euthanasia issues and pet shop codes of conduct.

With the Council having built working relationships with external organisations, it has set up a number of “roving eyes, ears and mouths” in the community which can report back to the Council who can then use their regulatory powers to advance the issue. The team can also assist its Council stakeholders by alerting them to relevant issues and situations.

“By essentially having created a network of organisations that work together, we have pooled our resources to develop stronger, more effective strategies. And those strategies can then go on to target a broader range of issues and keep a more watchful eye out for future developments and opportunities in the area.” Alf Mikelat

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