Managing and valuing an important resource - AMOs

Barry Austin

Abstract

Recent years have seen an unprecedented upheaval in all areas of the public sector. Reform and change are constantly placed before managers at all levels. Demands for greater efficiency and productivity are used as driving factors for privatisation, benchmarking, contracting of services and process redesign. Whilst the aims of these programs may not be intrinsically unhelpful, it is clear to anyone who has been a 'victim' of many of these drives than an essential component of reform seems to be overlooked - the impact of change on people. This presentation looks at the need to consider the human factor in change programs. It examines some of the emerging management philosophies that attempt to 'rehumanise' work and internal organisational dynamics.

About the author

Barry Austin

Chief Executive Officer

Town of Cottesloe

109 Broome Street

Cottesloe WA 6011

Ph: 09 9384 1276

Fax: 08 93845041

Barry Austin is the Cheif Executive Officer of the Town of Cottesloe. Prior to taking this position in June 1998 he worked at the City of Rockingham, one of the fastest growing districts in Australia, in a strategic planning role. He has a degree in social science and over twenty years

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