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Evaluating outcomes - what should we measure?
Chris Liversage
Abstract
This question is really about measuring the effectiveness
of urban animal management strategies. There are many ideas and
approaches that are touted as being the solution to balancing
people and pet needs in an urban area. Not many of these have
any logical connection to positive outcomes, let alone the tools
to measure them.
The outcomes or effects of any action are not always what
was intended or expected. Some may be totally different from
original expectations, or at worst, have little or no effect.
The critical point is to ensure that at least some key indicators
are in place to measure effects on whatever it is that is critical
to your authority or organisation.
About the author
Mr C R liversage
Manager Administrative Services
City of Stirling
Civic Place
Stirling WA 6021
Chris Liversgae is a professional local government administrator
and has worked for 3 councils in Western Australia over the past
12 years. He has a background in several areas of local conucil
operations, and his qualifications include a Bachelor of Business
(Management) and a Diploma in Local Government (Clerk). His role
with respect to dog control and management at the City of Stirling
is to provide as effectively and efficiently as possible an overall
long term direction for the area.
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