Application and Capability of a Computer Program for Municipal Animal Control

David A. Page

Abstract

The administration of urban animal control requires the management and analysis of large amounts of financial and historical information. Computers are an obvious tool to assist this administration task and, with the availability of increasingly low cost hardware and tailor-made software, private enterprise and even smaller councils without in-house computing resources should be considering this technology to more efficiently manage animal control. Netvet Pty Ltd has been working with veterinarians in Australia and New Zealand for over five years using personal computers to efficiently manage client-patient information and believes this experience has direct relevance to the use of computers for animal management by councils or private enterprise. This paper provides an overview and broad guidelines for the development and introduction of a Municipal Animal Management Computer System for use by smaller municipal councils and private enterprise.

About the author

David A. Page BApplSc(Elec) PEng
Manager Netvet Pty Ltd
BALWYN AUSTRALIA 3103
Phone (03)9888 5833
Fax (03) 9888 5547

For over nine years I worked as an industrial computer control Systems Engineer for an American company in Australia, the United Kingdom and United States. First as a Systems Engineer and then in Systems Marketing, increasingly my interests lay with the optimisation and effective support of computer systems.

In 1988 after successfully completing a business course focusing on entrepreneurial planning skills I accepted the offer to join the fledgling Netvet company as General Manager with the aim of establishing the company as a leader in computer management systems for the veterinary profession.

I am proud to say that with over 200 veterinary practices using Netvet-supported systems we are now meeting that aim with a reputation for product quality and responsive service and support distinguishing our product offerings from our competitors. I remain keenly interested in the development of a service culture in business as a powerful marketing tool and believe that particularly in the competitive personal computer industry only those that adopt a service culture will survive.

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